1. Who We Are
Digital Healthio ("we," "us," "our") operates the website digitalhealthio.com, selling digital health e-books for women. Our support contact is support@digitalhealthio.com.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read it carefully. By using our site, you agree to the practices described herein.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our site.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | First name, last name | When you place an order or contact support |
| Contact Data | Email address | Checkout, newsletter signup, contact form |
| Transaction Data | Order details, purchase amounts, books purchased | Payment processing via PayPal |
| Usage Data | Pages visited, time on site, browser type, IP address | Automatically via cookies and server logs |
| Communication Data | Support messages, feedback | Contact form, email |
We do not collect sensitive personal data such as health records, racial or ethnic origin, religious beliefs, or biometric data.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders — including sending download links and order confirmations
- Provide customer support — responding to your inquiries and resolving issues
- Send transactional emails — order receipts, download links, refund confirmations
- Send marketing emails — new book releases, promotions (only if you opted in; you can unsubscribe anytime)
- Improve our website and products — analyzing usage patterns to make our site better
- Comply with legal obligations — maintaining records required by applicable law
- Prevent fraud — monitoring for suspicious activity to protect our customers and business
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Sharing Your Information
We share your information only in these limited circumstances:
- Payment processors (PayPal): To securely process your transactions. PayPal has its own Privacy Policy governing the data they handle.
- Email service providers (e.g., Brevo/SendinBlue): To send transactional and marketing emails on our behalf.
- Hosting providers (Hostinger): Our website is hosted on Hostinger servers, which process data as part of service delivery.
- Legal requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business transfers: If we are involved in a merger or acquisition, your information may be transferred as part of that transaction.
All third-party service providers are required to maintain the confidentiality and security of your information.
5. Payment Data
All payment transactions are processed by PayPal, a PCI-DSS Level 1 compliant payment processor. We do not collect, store, or process your full credit or debit card details on our servers. The payment data you enter on the PayPal checkout is handled entirely by PayPal under their security standards and privacy policy.
We retain only your order total, the last four digits of your card (if provided by PayPal), and transaction ID for our records.
6. Email Communications
Transactional emails (order confirmation, download link, refund notice) are sent automatically when you make a purchase. These cannot be opted out of as they are essential to your purchase.
Marketing emails (new releases, promotions, wellness tips) are only sent if you explicitly subscribed via our newsletter form. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us at support@digitalhealthio.com.
7. Cookies
Our website uses cookies to improve your browsing experience. We use:
- Essential cookies: Required for the site to function (e.g., cart functionality). These cannot be disabled.
- Analytics cookies: We may use Google Analytics or similar tools to understand how visitors use our site. This data is anonymized and aggregated.
- Preference cookies: To remember your settings (e.g., currency, filter preferences).
You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
8. Data Retention
We retain your personal data only as long as necessary:
- Order and transaction records: 7 years (required for tax and accounting compliance)
- Customer support communications: 3 years after the last interaction
- Marketing list (newsletter): Until you unsubscribe
- Website usage data (logs): 12 months
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data (subject to legal retention requirements)
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Request your data in a machine-readable format
- Right to Object: Object to marketing communications at any time
- California Residents (CCPA): You have the right to know what personal information we collect and the right to opt out of the sale of your information (we do not sell your data)
To exercise any of these rights, please email us at support@digitalhealthio.com. We will respond within 30 days.
10. Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at support@digitalhealthio.com and we will delete it promptly.
11. Security
We implement industry-standard security measures to protect your personal data, including:
- SSL/TLS encryption for all data transmitted between your browser and our server
- Secure, access-controlled hosting infrastructure through Hostinger
- Limited employee access to customer data on a need-to-know basis
- Regular security reviews of our website and systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. For significant changes, we will notify newsletter subscribers via email. We encourage you to review this page periodically. Continued use of our site after changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: support@digitalhealthio.com
- Contact Form: digitalhealthio.com/contact.html
- Response Time: Within 2 business days