Frequently Asked Questions

After your payment is confirmed, you will receive an email at the address you provided during checkout. This email contains a secure download link for your e-book in both PDF and EPUB formats. The link is sent within 2–5 minutes of purchase. Please check your spam/junk folder if you don't see it.

All our guides are available in two formats:

• PDF — ideal for reading on computer, tablet, or printing
• EPUB — ideal for Kindle, Apple Books, Kobo, and other e-readers

Both formats are included in every purchase at no extra charge.

Your download link is valid for 5 downloads within 30 days of purchase. If you need additional downloads or your link has expired, simply email us at support@digitalhealthio.com and we'll send you a fresh link at no charge.

Yes! Once downloaded, you can save and read your e-book on as many personal devices as you like — phone, tablet, laptop, e-reader. The books are yours to keep forever with no DRM restrictions on personal use.

Please follow these steps:

• Check your spam, junk, and promotions folder
• Wait up to 10 minutes — sometimes email delivery is slightly delayed
• Make sure you used the correct email address at checkout
• If you still haven't received it, email us at support@digitalhealthio.com with your order number and we'll resend it immediately

We accept all major payment methods through PayPal — the world's most trusted payment platform:

• Visa & Mastercard (credit and debit cards)
• American Express & Discover
• PayPal balance & PayPal Credit
• Debit cards with Visa/Mastercard logo
• All major US & international cards

All transactions are processed securely — we never store your card details.

Absolutely. All payments are processed through PayPal — a PCI-DSS Level 1 compliant payment processor trusted by 400+ million people worldwide. Your payment information is encrypted using 256-bit SSL technology. We never see or store your card details on our servers.

Yes, all prices on our website are displayed and charged in US Dollars (USD). If your card is in a different currency, your bank will apply their standard conversion rate.

Yes! We regularly offer seasonal sales and bundle discounts. The best way to stay updated is to subscribe to our newsletter — subscribers get early access to sales and exclusive discount codes. You can sign up on our homepage.

All our guides are written or reviewed by certified women's health experts — including OB-GYNs, registered dietitians, certified hormone health coaches, and licensed therapists. Every book is evidence-based and references peer-reviewed research. We believe women deserve medically accurate, jargon-free information.

Our books are for educational and informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making changes to your diet, medication, or health routine. If you are experiencing a medical emergency, please call 911.

We typically release 2–3 new guides every month. Newsletter subscribers are always the first to know about new releases and get exclusive pre-launch pricing. Sign up at the bottom of our homepage.

Yes. When we release a significant update to a book you've purchased, we'll email you the updated version for free. Minor corrections and formatting updates are handled silently — if you'd like the latest version, just email support@digitalhealthio.com with your order number.

We offer a 7-day satisfaction commitment on all purchases. If you experience a genuine technical issue with your download, contact us at support@digitalhealthio.com within 7 days of purchase. See our full Refund Policy for complete terms and eligibility requirements.

Once we approve your refund request (usually within 24 hours), the amount is returned to your original payment method within 5–10 business days, depending on your bank or card issuer.